Cookie Policy

A cookie is a small file placed on your browser by a website. Other technologies produce the same effect — the browser’s local storage and, in our mobile applications, the application’s private storage.

This policy covers all of these technologies without distinction, because the regulations treat them identically: what matters is not the technical method, but the fact that information is written onto your device.

We have chosen not to instrument our interfaces. The list below is not a selection: it is everything FORLIK writes onto your device.

By architectural choice, and not merely as internal policy, the following practices are absent from our interfaces:

• No third-party audience measurement tool and no behavioural analytics.
• No advertising tracker, no retargeting, no third-party ad network.
• No social network pixel, widget or embedded content in our pages — the Instagram link in the footer is a plain outbound link, which loads nothing from Instagram and sets no cookie unless you follow it.
• No session recording and no replay of your navigation.
• No sale or making available of browsing data to third parties.
• No advertising profiling, neither on the web nor in our applications.

The only measurement we carry out concerns our own content — knowing whether an information card displayed in our applications has been seen or opened. That measurement is attached to your account when you are signed in. It remains internal, tracks no navigation outside our interfaces and feeds no third party. It is described in our privacy policy.

Two functions of the platform rely on specialised technical providers. They act in the service of how the platform works, never for advertising purposes:

• Bot protection — on the sign-in and publicly accessible ordering pages, in order to prevent automated sign-ups and orders.
• Base maps — to display the campus map when you choose your delivery point and when you track your order.

These providers receive the technical data inherent to any internet connection (IP address, browser type). They have no access to your account, your orders or your payment methods, and they do not use these connections for advertising or profiling purposes on our behalf.

The list of our sub-processors by name is provided on request at support@forlik.com.

You remain in control of what is kept on your device, at any time and without going through us:

• Web browser — your browser’s privacy settings allow you to review, block or delete a site’s cookies and local storage (Chrome: Privacy and security · Safari: Privacy · Firefox: Privacy & Security · Edge: Cookies and site permissions).
• Mobile applications — the FORLIK applications do not use cookies. The information kept is held in the application’s private storage and is deleted along with it when the application is uninstalled.
• Signing out — signing out ends the authentication session on the device used.

This policy is updated whenever a technical or regulatory development makes it necessary. The applicable version is the one dated in the header of this page.

Any substantial change — in particular the introduction of a category of trackers subject to consent — will be the subject of prior notice and, where applicable, of a collection of consent before anything is placed.